Raceway

Guest Services

We're Here
to Help

Have a question about your membership, billing, wash experience, or fleet account? Our Guest Services team is ready to help.

Average response: Within 1 Business Day
Trusted by 150,000+ members

How Can We Help?

Select a topic to get started with the right support.

Reach Us Directly

Call Us

602-900-1731

Monday–Sunday
8AM–4PM PST

Call Now

Email

info@racewaycarwash.com

Average response
Within 24 Hours

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Visit a Location

Find your nearest Raceway

Arizona · California
Texas · Nevada

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Frequently Asked Questions

Most questions are answered here instantly.

You can cancel anytime by calling us at 602-900-1731, emailing info@racewaycarwash.com, or visiting any Raceway location. Cancellations take effect at the end of your current billing cycle.

Log into your account or stop by any Raceway location. Our team will update your license plate on the spot, no paperwork needed.

Visit the My Account page and click Update Payment, or call our Guest Services team at 602-900-1731 for assistance.

Receipts are emailed automatically to the address on your account after each transaction. You can also request a copy by emailing us.

Select a plan on our Membership Plans page and click Join. Membership starts the same day with no contracts.

Fleet accounts allow businesses to wash multiple vehicles on a single plan. Contact us via the form below or email info@racewaycarwash.com to get started.

Locations across Arizona, California, Texas, and Nevada. View all locations →